Shipping & Returns
Shipping Policy
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- During peak seasons or sales, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
- International Shipping: 7-21 business days (varies by location)
- Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking Your Order
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- Please allow up to 48 hours for tracking updates to appear.
Lost or Delayed Shipments
- If your order has not arrived within the estimated time, please check your tracking information first.
- If the issue persists, contact our support team at [your email] for assistance.
Return & Exchange Policy
Eligibility for Returns & Exchanges
- We accept returns/exchanges within 30 days of delivery.
- Items must be unworn, unwashed, and in original packaging with tags attached.
- Sale items and final clearance products are not eligible for returns.
How to Initiate a Return
- Email us at [your email] with your order number and reason for return.
- Once approved, we’ll provide return instructions.
- Ship the item back using a trackable service.
- After inspection, we’ll process your refund or exchange within 5-7 business days.
Return Shipping Costs
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
- We do not refund original shipping charges.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos.
- We will arrange a replacement at no additional cost.
For any questions or concerns, feel free to reach out to our support team at [your contact email].
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